The Right Fit
We're looking for a self-motivated individual with excellent interpersonal and customer service skills.
This person has a positive attitude, excellent customer service skills, a problem-solving mindset, and great attention to detail.
Other desirable traits include good written and verbal communication, ability to multitask, being a team player, and the ability to quickly adapt to change.
This role is the A/R front line in ensuring excellent customer service experience to both internal and external customers of Locke Supply.
Who is Locke Supply?
Locke Supply is an ESOP- 100% Employee Owned.
Locke Supply is the most progressive supply house in the Southwest, with locations in Oklahoma, Texas, Missouri, Kansas, and Arkansas.
With a 45-acre complex in Oklahoma City, supplying over 190 locations, Locke is a premium supplier in the Plumbing, Electrical, and HVAC markets.
What are the responsibilities?
The following sets forth the primary responsibilities of this position but is not exhaustive.
Building relationships with both internal and external customers.
Payment processing
Respond to phone and email inquiries from our customers.
Provide support to the A/R department.
Resolves problems according to company policy.
Inbound and outbound phone calls (majority would be inbound)
Professional phone and email etiquette
What does Locke Supply offer? Our focus at Locke Supply is to develop each associate to his/her full potential.
Our department provides a lighthearted healthy work environment.
Aside from our fantastic benefits plan, you will also be eligible for a monthly incentive program after ninety days of employment.
What are the requirements?
1 year of Customer Service/Call center experience
Professional verbal and written communication skills.
Customer service driven.
Detail oriented with well-developed organizational skills and ability to utilize time efficiently.
Ability to respond with flexibility to changing department needs.
Must work well with others in a team environment.
Must have experience with Microsoft Word, Excel, and Outlook.
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