Front Desk Agent

Description: Job Title: Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel.
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As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.
Requirements: Responsibilities: - Greet guests and provide them with a warm welcome - Check guests in and out of the hotel - Answer phone calls and respond to emails in a timely manner - Provide information about hotel amenities, services, and local attractions - Handle guest complaints and resolve issues in a professional manner - Maintain a clean and organized front desk area - Assist with other duties as assigned by management Requirements: - 1-2 years of experience as a Front Desk Agent or similar role - High school diploma or GED - Ability to stand for extended periods of time - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Working knowledge of office products and Check-In Services - Friendly and professional demeanor - Strong vision to read and process information accurately If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this exciting opportunity.
We offer competitive pay and benefits, as well as opportunities for growth and advancement within the company.