If you're looking for a company that values good ideas while supporting your career growth, you’ve found the right place! We are looking for a reliable, ambitious, and exceptional Customer Service & Loan Specialist to join our dynamic team! Our ideal candidate is a positive, coachable, and dependable team-oriented individual who is driven to provide 5-star customer service in a professional and friendly manner.
As a Customer Service & Loan Specialist, you will be the face of of the company, interacting daily with our customers both in-person and over the phone.
In our small team environment, each person plays an important role in the company's success, supporting customers within the community in problem-solving and providing solutions to their financial needs.
*Customer Service & Loan Specialist Job:*
* Assess customer’s loan needs and provide valuable solutions.
* Process new loans and manage communication regarding account status.
* Execute collection calls on overdue accounts.
* Work closely with other team members and Manager to obtain branch goals
* Provide excellent customer service to our customers in person and over the phone
* Maintain compliance with policies and procedures
* Customer Service & Loan Specialist will also support Tax preparation
* Generate new sales leads through marketing and community networking.
*Our Employee Benefits Include:*
* Top Industry Pay
* Monthly Performance Based Bonus
* Health, Dental, & Vision Insurance
* Paid Time Off
* Travel Reimbursement
* Comprehensive Paid Training for Success
* Advancement Opportunities and much more!
*What We Are Looking For:*
* Bilingual English/Spanish is a plus
* Results driven and customer focused
* High-energy and collaborative
* Excellent organizational skills
* Professional Appearance and Demeanor
* High School degree or Equivalent
*Learn More About Us!*
Payment 1 Financial is among the most trusted financial resources throughout Texas, New Mexico and Oklahoma.
We make it easy and convenient to take care of your finances.
At every location, you’ll find a friendly, helpful staff that is dedicated to meeting your needs and expectations right away.
You will find people that are focused on your goals and helping you find the solution that works best for you and your family.
Job Type: Full-time
Pay: From $15.
00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Professional development assistance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Experience:
* Customer service: 1 year (Preferred)
* Loan processing: 1 year (Preferred)
Language:
* Spanish (Preferred)
License/Certification:
* Driver's License (Preferred)
Work Location: In person
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