Insurance Customer Service Representative

Job Description Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team.
At the Jim Shortridge Agency we pride ourselves on our outstanding insurance products and customer service.
If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as Insurance client advisor is for you! Salary: $35000.
00 - $45000.
00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Retirement Plan Responsibilities Process customer policy change requests.
Document each customer contact.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain client relationships with follow up phone calls.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements Property & Casualty insurance license is required.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Works well with other employees and is a team player with a positive attitude.
Bilingual, fluent in both English and Spanish is beneficial.
Company Description As a Personal Financial Representative in Oklahoma City, I know many local families.
My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service.
I look forward to helping families like yours protect the things that are important – your family, home, car and more.
I can also help you prepare a strategy to achieve your financial goals.