Customer Service / Office Representative

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Address customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order processing - Upsell products and services to maximize sales opportunities - Communicate effectively with customers to ensure their needs are met - Analyze customer feedback and provide suggestions for improvement - Make outbound calls to follow up on customer inquiries or provide updates Skills: - Strong sales skills with the ability to upsell products and services - Excellent verbal and written communication skills in English - Bilingual proficiency in [insert relevant languages] is a plus - Exceptional customer service skills with a focus on customer satisfaction - Ability to analyze customer needs and provide appropriate solutions - Familiarity with phone etiquette and professional communication standards - Multitasking abilities to handle multiple inquiries simultaneously Additional Benefits: -Commissions for Customer Service Representative Generated Sales Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time Pay: $520.
00 - $600.
00 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office People with a criminal record are encouraged to apply Shift availability: * Day Shift (Required) Work Location: In person