\*Maintain contact with clients throughout their medical treatment;
\*Maintain a well-organized client file and utilize the firm’s case management program;
\*Obtain all medical records and bills of the client;
\*Communicate with opposing counsel, insurance providers, eye-witnesses, and experts to coordinate possible litigation needs;
\*Perform data entry on case files, e-mail, and other correspondence to ensure properly documented/negotiated files and ultimate settlement upon direction of the attorney;
\*Request wreck reports, photographs, dash cam videos, etc.
associated with a file;
\*Review all incoming medical records and prepare/update the client’s medical chronology;
\*Review incoming documents including mail, email, faxes, and other correspondence and save applicable information to client’s electronic folder and notify assigned attorney of updates;
\*Work closely with attorneys to discuss client file reviews, client contracts, treatment, litigation needs, case status, progress in the client’s case file;
\*Schedule and calendar in the firm’s case management software daily on all relevant events including, but not limited to, in/out of office meetings, depositions, mediations, hearings, medical exams, deadlines, disbursements and/or any other events.
\*Problem-solves scheduling conflicts independently through communication and coordination with the assigned attorney and clients;
\*Update medical bill values received through case management software input, and verify medical balances timely.
\*Request settlement checks from opposing counsel/insurance adjusters, as well as settlement documents for client signature.
\*Prepare disbursement packets in advance for efficient and timely settlement when client checks arrive.
\*Submit finalized disbursement packets to accounting for review upon settlement and payment received for client’s cases.
\* Deal professionally with clients;
\* Maintain office file system; and
\* Able to scan, fax, email.
\* Excellent communication skills and positive attitude;
\* Friendly in the office, and able to handle multiple clients and multi-task;
\* Be able to take direction, but also come up with ideas of your own on how to potentially improve the office;
\* Have attention to detail – very important;
\* Reliable and trustworthy;
\*Enjoys their job and not just a paycheck;
\* Respectful and honest ;
\* Able to put out a quality work product everyday w/minimal to no errors;
\* Proficiency in Microsoft Office: Word;
\* Very computer savvy;
\* Willing to learn;
\* Spanish bilingual – not required, but preferred.
Note: This job description is intended to provide a general overview of the position.
Other duties may be assigned as necessary to meet the needs of the organization.
Job Type: Full-time
Pay: From $40,000.
00 per year
Schedule:
* 8 hour shift
* Monday to Friday
Travel requirement:
* No travel
Work Location: In person
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