Facility Manager

Job Description Works directly under the guidance of owners to manage facility operations.
Direct Reports Assistant Facility Manager Requirements: Maintain a Positive Culture Uphold Puppy Paws Core Values Always be actively growing in knowledge and skills through continued education Must know roles in all 5 departments.
Key Responsibilities: Ensures AFM is upholding PP standard operating procedure (SOP).
Create a hierarchy with AFM through leader development with weekly meetings.
Ensures Building Cleanliness is being upheld according to PP standards.
Ensures Purchasing Budgets are upheld and documented.
HR updates for employee issues, concerns, call ins, ect.
(all must be documented).
Ensures schedules are being properly maintained.
Maintains disciplining of employees following Discipline SOP.
Maintain Daily statistics by tracking Billing & Pricing.
Ensure Culture is being upheld at all times.
Ensure Excellent Customer Service is provided through within all departments.
Ensuring Standard Operating Procedures are up to date at all times.
Checklist Daily: Tracking of daily statistics.
HR updates.
Ensuring SOP’s are being followed.
Handling of any employee or client issues as needed.
Ensuring PP is upholding a positive culture.
Weekly: Ensure checklist are being done and update as needed.
Ensuring Deposit is done and accurate.
(done every Monday).
Ensure schedules are being posted and monitor hours being posted.
Meeting with each Assistant Facility Manager individually.
Walkthrough each building for cleanliness.
Check in at each facility with management team and coordinators.
Tracking of Vet Bills and any discounts or refunds.
Monthly: Audit of Culture Audit of Customer Service